Remote DBA Experts

Our services and solutions:

    • Backup
    • Recovery
    • Consulting
    • 24/7 support
    • Oracle Consulting
    • SQL/PLSQL Tuning
    • Performance/Tuning
    • On-Demand Requests
    • High Availability solutions
    • Custom Education sessions

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Oracle Hospitality Services

Complete Oracle Database Care for Oracle Hospitality installation

Data Domain d.o.o. offers custom and flexible Oracle Database support services to Oracle Hospitality installation to help Hospitality organizations ( resorts, hotels, motels,… ) achieve a high-performing and highly available Oracle environment  with minimal to no downtime. We are certified Oracle database experts with experience in the Oracle hospitality software and Oracle database support.  There are many features of the Oracle database Enterprise edition that are not utilized by the Hospitality software like “Opera and Simphony“.  We are Oracle database experts that can take advantage of those features and implement them on your Oracle Hospitality database installations.  Some of the features that we implement are partitioning, flashback, True Application Fail-over, Database Encryption, security enhancements (GDPR) and Active Data Guard.  So why not choose a company that has the experience and the knowledge of Oracle databases and Oracle hospitality software so you know that your Oracle databases are in safe hands and are looked at by certified professionals.

Complete Array of Oracle Database Services for the Hospitality industry

  • Database monitoring  24/7 proactive monitoring to minimize outages ( Oracle Cloud Control alerting and monitoring, Zabbix, … )
  • Performance tuning  Improving Opera performance and end-user experience ( Partitioning critical tables, Memory tuning, …) 
  • Oracle High Availability configuration and monitoring ( Flashback and Active Data Guard, Cloud Control …)
  • Backup and recovery strategy ( RMAN, Datapump, Test environment refresh )
  • Security & Encryption ( RMAN backup encryption,  Network encryption, Database encryption (TDE) )
  • Support in Upgrades and Migrations ( Oracle upgrades and Windows to Linux OS migrations, RAC to single instance with Data Guard or Active Data Guard )
  • GDPR support  Help our valued customer’s become GDPR compliant with the use of the Oracle technology stack.

Please check out some of our projects!

Choose your plan Silver H Gold H Platinum H
24/7 Access to Data Domain DBA Professionals  yes  yes  yes
Evaluation of database configuration and OS  yes  yes  yes
System Status Monitoring (Up/Down) yes  yes  yes
Notification When Potential System Availability Issue Discovered yes  yes  yes
Notification When Potential System Performance Issue Discovered yes  yes  yes
Notification When Potential System Resource Issue Discovered yes  yes  yes
Scan System Log Files Daily no  yes  yes
Verify Completion of Backups Daily (RMAN,datapump) no  yes  yes
DBA Professionals Observing Your System Daily no  yes  yes
Daily Reports on backups and database status ( alert log & data guard) no  yes  yes
Quarterly report’s on capacity planning no  yes  yes
Package ranges

** mostly depends on db size, usage and SLA **

4 hours/week 8  hours/week 12 + hours/week
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Costs

The packages are paid on a monthly bases so if your organization requires 6 month of oracle database support that is how much it will be charged.  The packages can be upgraded or downgraded once a year as as the requirements during on-seasons and off-season are different.  

Additional Oracle Database Support

Using our remote DBA support services, Data Domain d.o.o. makes it possible to obtain cost-effective, skilled Oracle Database expertise when you need it for your organization. Our team of consultants is highly educated,fully certified and have the Oracle RDBMS skills to support your environment. Some additional important Oracle database tasks that are required for the Hospitality organizations:

  • Database upgrades ( 10g to 11g or 11g to 12c ) and migrations ( Windows to Linux )
  • Real Application Cluster (RAC) configurations and support
  • OEM grid control setup and configuration
  • Opera Patch application support
  • Backup, cloning, and disaster recovery strategy implementation
  • Performance tuning and monitoring ( table partitioning, OS tuning and memory tuning,… )
  • Data Guard and Active Data Guard configuration and support
  • Flashback database configuration and support
  • Security auditing and implementation
  • Custom reporting using the Active Data Guard environment ( Read Only for reporting purposes )
  • Linux OS installations and Oracle Database installation 

Custom Packages

If your organization requires a different type of support, a custom package can be created to accommodate any organization’s needs.

 

Feel free to contact us for pricing and any other questions you may have